Shipping and Exchange

Last Updated: 18/05/2026

Delivery Policy

All MindSpeak offerings — including webinars, masterclasses, and live courses — are delivered digitally.

Upon successful purchase, you will receive:

  • Access links via email and WhatsApp
  • Login credentials (where applicable) for our Learning Management System (LMS)
  • Session reminders and updates through email and WhatsApp
If you do not receive access details within 24 hours of purchase, please contact our support team at support@mindspeak.club.

No physical shipping

MindSpeak does not ship any physical products. No delivery charges, shipping fees, or courier services are applicable. All products are delivered digitally upon successful payment.

Digital access & delivery

Once your payment is confirmed, you will receive:

  • Access links via your registered email address and WhatsApp number
  • Login credentials (where applicable) for our Learning Management System (LMS)
  • Session reminders and course materials via email and WhatsApp

Access is granted instantly in most cases. In rare instances, it may take up to 24 hours.

Please ensure your email address and WhatsApp number at checkout are correct. MindSpeak is not responsible for non-delivery due to incorrect contact information.

Exchange policy

Since all our products are digital, exchanges are not applicable once course access has been granted. However:

  • If a session you purchased is cancelled or no longer available, we will offer an equivalent alternative at no extra cost.
  • If you purchased the wrong course, contact us within 24 hours of purchase (before access is activated) and we will assess your request.

For refund eligibility, please refer to our Cancellation & Refund Policy.

Access issues

If you haven’t received access within 24 hours of purchase:

  • Check your spam/junk folder for the access email.
  • Ensure you’re using the same email address provided at checkout.
  • Contact us at support@mindspeak.club — we resolve access issues within 24 hours.

Contact us

Email: support@mindspeak.club

Digital Delivery Only
 Mindspeak offers 100% digital products. There is no physical shipping involved.

Access Details
 All course materials, webinar links, and relevant access information will be delivered via email and WhatsApp within a few minutes to a few hours of purchase.

Important:
 Please ensure you provide the correct email ID and WhatsApp number at the time of checkout. Incorrect details may lead to delivery issues.

Exchange or Refund Policy
 As our offerings are digital and instantly accessible, we do not offer exchanges or refunds once access is granted. Please read the program details carefully before making your purchase.

For any support, feel free to contact us at support@mindspeak.club